Etona — Privacy Policy

1. Introduction

Etona ("we", "us", "our", "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application Etona (the "App" or "Service").

By downloading, installing, or using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information: Email address and password for authentication
• Profile Information: Full name, phone number, birthday, gender, address, city
• Appointment Data: Booking date and time, barber ID, client ID, appointment status
• Barber-Specific Information: Services offered, opening hours, business status (open/closed) - only for barber accounts
• User Role: Whether you are a client, barber, or admin

2.2 Information We Do NOT Collect

We want to be transparent about what we do NOT collect:

• Location Data: We do not track your GPS location or device location
• Device Information: We do not collect device identifiers, operating system details, or hardware information
• Usage Analytics: We do not track how you use the app, pages viewed, or time spent
• Social Media Data: We do not integrate with social media platforms
• Payment Information: We do not process payments or collect financial data
• Cookies or Tracking: We do not use cookies or web tracking technologies

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you voluntarily provide information
• Contract Performance: To provide our booking services
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws

4. How We Use Your Information

We use the collected information to:

• Provide Services: Enable appointment booking between clients and barbers
• Manage Accounts: Create and maintain user accounts with appropriate roles
• Process Appointments: Store and manage appointment bookings and status
• Display Barber Information: Show barber profiles, services, and availability to clients
• Account Management: Allow users to update their profile information
• Security: Authenticate users and protect account security

5. Information Sharing and Disclosure

5.1 When We Share Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in app operations (hosting, analytics, customer support)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights and safety
• Public Information: Barber profiles (name, services, hours) are visible to help clients browse and book

5.2 International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure

Note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

Appointment records may be retained for up to 7 years for operational and legal purposes. You may request deletion of your account and associated data by contacting us.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at: etona030825@gmail.com

9. Third-Party Services

Our App uses only one third-party service:

• Firebase (Google): We use Firebase for user authentication and data storage only. Firebase does not collect additional personal information beyond what we provide to them.

Firebase's privacy policy can be found at: https://firebase.google.com/support/privacy

10. Cookies and Tracking Technologies

We do not use cookies or tracking technologies. As a mobile application, we do not use web-based cookies, tracking pixels, or similar technologies. We do not collect information about your browsing habits or track your activity across other websites or apps.

11. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after any modifications constitutes acceptance of the updated Privacy Policy.